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Verve De Luxe
Assistance is Only a Click Away
Our dedicated team is here for you. We’re just a click away to assist with any questions or concerns, whether it's about our products, your order, or anything else. Don’t hesitate to reach out!
What is our return and exchange policy?
We want you to love your purchase, but if you're not completely satisfied, we’re happy to help with returns or exchanges. Please review the guidelines below:
- Returns and exchanges are accepted within 30 days of receipt.
- Items must be in their original condition.
- Tags and packaging must be intact.
Can I change my order after it’s been placed?
Orders are processed quickly, so changes are not guaranteed. If you need to make a change, please note:
Size changes: Size changes can only be requested within 24 hours of placing your order. After this period, changes are no longer possible.
Color or product changes: You must contact us within 24 hours to request a change. After this time, the order is final.
After dispatch: Once your order has been shipped, modifications are no longer possible.
We recommend reaching out to customer service as soon as possible to check if a change can still be made.
How long is the shipping time?
- Premium shipping: Estimated delivery within 7-8 business days.
- Premium shipping is free
Once your order is shipped, you’ll receive a tracking number to track your package in real time. Let us know if you have any questions!
What should I do if I receive a damaged item?
If you receive a damaged item, please follow these steps:
- Contact us within 24 hours of receiving your order.
- Provide a clear photo of the damage and your order number.
- We will resolve the issue and send a replacement at no extra cost to you.
- If reported after 24 hours, additional fees may apply.
This ensures we can assist you quickly and efficiently. Let us know if you need any further assistance!
Are your products suitable for all seasons?
Most of our products are designed to be versatile and can be worn year-round, depending on the climate and occasion. Here’s why they work for any time of year:
- Lightweight fabrics are perfect for warmer weather, but can easily be layered for cooler seasons.
- Heavier materials provide warmth in colder months while maintaining a chic look.
- Our products are great for special events or parties, offering stylish options no matter the season.
- Many of our items can be styled in different ways, making them a perfect all-season wardrobe staple.
Whether you're dressing for a day out, an evening event, or just casual wear, our collection is adaptable to your needs throughout the year. Let us know if you need help with styling for specific occasions!
A Statement of Power
Bellafista is for those who embrace exclusivity and elegance. Every piece reflects those who command attention and leave a lasting mark. With Bellafista, you wear power.