Return and refund policy

You have 30 days after receiving your order to request a return.

Return Conditions

The item must be unworn, unused, with tags, and in its original packaging.

Proof of purchase is required.

Returns must be requested first via info@bellafista.com. You’ll receive further instructions.

Returns sent without prior approval will not be accepted.

Damaged or Incorrect Items

Check your order upon arrival. If there’s an issue, contact us immediately at info@bellafista.com, and we’ll make it right.

Non-Returnable Items

Personalized items

Personal care products

Hazardous materials (e.g., flammable liquids)

Sale items and gift cards

Exchanges

Want a different item? Return your order first, and once approved, place a new order.

Refunds

Once we receive and approve your return, your refund will be processed within 30 days to your original payment method.
If it takes longer, contact us at info@bellafista.com.