Return and refund policy
You have 30 days after receiving your order to request a return.
Return Conditions
The item must be unworn, unused, with tags, and in its original packaging.
Proof of purchase is required.
Returns must be requested first via info@bellafista.com. You’ll receive further instructions.
Returns sent without prior approval will not be accepted.
Damaged or Incorrect Items
Check your order upon arrival. If there’s an issue, contact us immediately at info@bellafista.com, and we’ll make it right.
Non-Returnable Items
Personalized items
Personal care products
Hazardous materials (e.g., flammable liquids)
Sale items and gift cards
Exchanges
Want a different item? Return your order first, and once approved, place a new order.
Refunds
Once we receive and approve your return, your refund will be processed within 30 days to your original payment method.
If it takes longer, contact us at info@bellafista.com.